If you decide to operate a health care facility, you are choosing to operate in one of the most highly regulated businesses in the world. Our regulatory process not only heightens quality control - it is a compliance program that allows us to stay in operation. It's serious.
We prefer not to play catch up. We want our residents and families to know that they're receiving the highest standard of care all the time. We test ourselves. It's a standard of practice that we embrace each day.
This system helps to remove the formality and uncertainty from a regulatory survey. Instead, we take stand alone "rules" and transfer them to care practices that are simple and natural. In other words, "care" that makes sense. It's the way we stay one step ahead of the competition.
Okay, maybe one step is an understatement.